Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Recruitment & Selection and Employer Branding

• Implement and develop overall recruitment strategies.
• Develop relationships with business leaders to build awareness of their departments, hiring needs, job requirements, and job specifications.
• Perform analysis of hiring needs and provide employee hiring forecast.
• Boost the network and connection to build a thriving candidate pool.
• Effectively achieves recruiting results by approaching the talent market with innovative job advertisements and sourcing strategies.
• Plan and conduct recruitment and selection processes (screening, interviewing, offering, etc.,)
• Manage onboarding and new hiring process to become fully integrated.
• Deep diving analysis to reduce turnover rate in probation period.
• Conduct a salary survey regarding of labor market.
• Take steps to ensure a positive candidate experience.
• Maintain and review the candidate database source regarding running the R&S process smoothly.
• Promote the company’s reputation and attractiveness as a good employment opportunity.
• Collaborate with business leaders to identify the core values their brand represents.
• Collaborate and improve CSR activities.
• Design, plan, and execute employer branding activities.
• Determine and develop KPIs with the logical framework.

Employee Relation Management and Training & Development

• Design, plan, and implement effective company employee relations programs, policies, and procedures.
• Uses surveys, interviews, and other studies to conduct research regarding problems, compensation, and other employment issues.
• Advises and trains managers and supervisors in best employee relations practices and strategies.
• Maintain positive relationships with employees and business leaders to promote employee satisfaction.
•  Investigating and solving complex or critical employee relations issues promptly and effectively.
•  Determine and assess an organization’s training and employee development needs.
• Create training materials and programs to address specific business objectives.
• Handle offboarding process for front-line employees.
• Monitor and assess the effectiveness and success of training programs.
• Keep up to date on the latest training trends, developments, and best practices.
• Manage employee enrolment for training, schedule training sessions, and organize the resources to facilitate training programs.
• Prepare training budget for department or organization
• Determine and develop KPIs with the logical framework.
• Compensation & Benefits and Performance Management
• Supervise monthly payroll process.
• Evaluate and modify existing compensation and benefits programs, policies, and procedures.
• Design and implement new compensation and benefits programs, policies, and procedures that align with the company’s strategic plan.
• Identify trends and implement new practices to engage and motivate employees.
• Communicate with third-party services to negotiate benefit plans and resolve benefit-related issues.
• Ensure salaries and benefits comply with the current legislation.
• Build a strong relationship with the government office
• Prepare HR budget planning that is aligned with business goals and strategies.
• Identify overarching company performance and development goals.
• Develop effective programs of employee development to promote overall performance, career development, and succession planning.
• Making promotion decisions refer to the identification of promotion goal as well as the resources and tools needed to achieve those goals.
• Improve employee abilities through coaching and feedback.
• Conducting regular performance evaluations of individual employees or groups of employees to measure their progress toward meeting goals and achieving objectives
• Determine and resolve workplace issues that prevent optimal performance, such as individual grievances or poor departmental structures.
• Determine and develop KPIs with the logical framework.
• Requirements (for all sectors)
•  Minimum 3 years of experience in HR managerial role.
• Reactive and proactive problem-solving skills in a timely manner.
• Excellent analytical and decision-making abilities
• Ability to build and maintain positive relationships with colleagues.
• Understand and have practical knowledge of employment law and regulations.
• Strong leadership, communication and interpersonal skills
• Good command of written and verbal communication in English
  

• Ensure that stores are stocked with the right types and quantities of products at the right time.
• Work and communicate with the warehouse team, inventory control team, and sales team.
• Monitor store inventory based on sales and intake.
• Recommendation for monthly Promotion with seasonal products.
• Forecasting sales and profits, and planning budgets.
• Weekly replenishment to stores & deposit counters.
• Collaboration with supply chain & Logistics team for FDA application.
• VM Order & VM merchandising (Ensuring that merchandise is displayed appropriately with proper signage and favorable shelf placement.).
• Monitoring slow-moving items and ensuring that best-sellers meet their full potential.
• Couching new merchandisers to conduct their merchandising tasks.
• Execute merchandising strategy & deliver the process to juniors to conduct their tasks.
• Monitoring and analyzing Digital and E-commerce sales data & operation processes.
• Initiate and organize the team to execute some merchandising processes to finish on time.

Job Requirements

• Any bachelor’s degree holder
• Minimum 2 years' experience in merchandising or other related fields
• Love to calculate the number & Strong logical thinking
• Strong Analytical Skills & Microsoft Skills (Advanced Excel level prefer)
• Good at forecasting and paying attention to new and upcoming beauty trends/Fashion trends
• Good negotiating and influencing skills
• Ability to multi-task whilst working under pressure
• Ability to delegate; teamwork, motivational skills
• Good verbal and written communication and English skills.
  
  
  

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

• Manages the team's day-to-day activities to ensure all processes are handled accurately, timely, and efficiently
• Respond promptly and effectively to customer inquiries via multiple channels like phone, email, live chat, and social media.
• Offer guidance and assistance to customers in using and troubleshooting the ticketing solutions and CRM software.
• Collaborate closely with the sales team to identify potential sales opportunities during customer interactions.
• Keep ahead of the industry’s developments and apply best practices to areas of improvement.
• Keep accurate records of customer interactions and discussions including inquiries, resolutions, and leads identified.
• Assist in the development of user guides, FAQs, and tutorials to enhance customer self-service.
• Gather customer feedback and relay it to the development team for continuous product improvement.
• Manage the approved budget of the customer service department.
• Maintain an orderly workflow according to priorities.
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Job Requirement 

• Any bachelor's degree or related diploma (Business Management, Marketing)
• Proven 3 to 5 experience in retail, e-commerce business, or similar fields.
• Proficiency in using ticketing solutions and CRM software such as Zendesk, Freshdesk, Zohodesk and Xcally.
• Good understanding of management practices and techniques.
• Outstanding written and verbal communication skills.
• Willingness to learn about software features and updates for effective communication.
• Upper intermediated level in English (4 Skills).